ehealth Career Path: Clinical and Health Services

Path Description

Clinical professionals such as physicians and nurses often are not sharp when it comes to computers – conversely, technology folks who work on ehealth projects often are not strong clinically. On an ehealth team, the Clinical & Health Services category of roles is responsible for liaising clinical professionals with technical members of the team. They will translate between clinical terms and information system language so that clinical professionals and technical members can communicate with each other better in the multidisciplinary ehealth team. From experience, I’ve seen this role to be frequently taken on by ehealth professionals who previously worked as health or allied health professionals.

Preferred Background

Undergraduate education in health (health studies, population health, nursing) or allied health (MRT(R), dental hygienist, medical sonographer, dietician, radiographer, speech language pathology, etc.)
Undergraduate education in health professional school such as pharmacy, medical school, dentistry
1 year working experience in healthcare either as staff or volunteer or co-op
Familiarity with technology

Relevant Certifications

CPHIMS-CA
Health Information Management Certificate (CHIMA)

General Job Responsibilities

Liaise between clinical and technical or analytical staff teams
Develop policies and strategies to incorporate new technology tools in clinical workflow
Plan integration of clinical systems across an organization (ie. a hospital, a healthcare facility, a long-term care home, etc.)
Work with ehealth professionals from other levels of healthcare system to integrate clinical systems across province or country
Evaluate existing clinical problems or inefficiencies to address for improvement
Provide training to clinical staff on information systems
Provide support to clinical staff to troubleshoot clinical systems
Provide clinical expertise to technical and analytical teams

Career Progression

Seniority	Example Job Title	Salary Range^[1]
Entry Level	Clinical Informatics Coordinator	$50,000-$70,000
Intermediate Level	Clinical Informatics Analyst	$60,000-$95,000
Expert Level	Clinical Informatics Manager/Director	$90,000+
Executive Level	Chief Clinical Information Officer	Unconfirmed

Sample Interview Questions

Tell us about a time where you had to work in an interdisciplinary team, what were the challenges and how did you overcome them?
What are some existing issues with technology adoption in healthcare in Canada?
Tell us about your clinical background.